Skyline IT Management - Edmond, OK 405-594-9282 Mo-Fr 8am - 5pm

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If Something Happened Tomorrow…

Evaluate how prepared your business is to continue operating if a key employee, owner, or administrator suddenly became unavailable.

This self-assessment is designed to help organizations evaluate operational continuity risks related to key personnel, access to critical systems, and undocumented business processes. Rather than focusing only on technology or disaster recovery, this exercise is intended to encourage thoughtful consideration of how operational knowledge, responsibilities, and access are shared throughout your organization.

Responses are not retained or reviewed. The assessment is provided for informational purposes only.

At the end of the assessment, you will receive an operational resiliency score based on your responses. Range is 0 – 100. You are encouraged to complete the assessment more than once while considering different individuals and scenarios within your organization.

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General Leadership & Access

Think of a key person in your organization. For this exercise, it should be someone who keeps and has access to information that is critical to high-level business operations - the owner, other executive, office manager. Now, imagine that they are unexpectedly and completely unavailable for the next 30 days

How confident are you that leadership could still access the systems, accounts, and information needed to continue normal business operations?

22222

Please choose an option !

Which areas would likely create the greatest IMMEDIATE challenges? (select all that apply)

Banking or financial systems

Vendor Relationships

Customer Communications

Payroll or HR Systems

Operational Procedures

Email, passwords or administrative access

Website management

Other

Please choose an option !

Thinking of that same person. The reason they were unexpectedly unavailable was due to a serious car accident which they did not survive. Which of the following will require substantial time, money and/or effort to recover full business functionality? (Select all that apply)

Banking and financial continuity

Technology services and accounts

Getting out the next payroll

General business operations

Customer relationships

Supply chain and vendor relationships

Other

Please choose an option !

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Critical Knowledge

Now think of the name of long-time employee in your organization. This person suddenly leaves the organization with no transition period.

How prepared is your business to continue the responsibilities they normally handle?

22222

Please choose an option !

How would you describe your organization’s culture around sharing operational knowledge and responsibilities?

22222

Please choose an option !

How are critical operational processes typically documented in your organization?

22222

Please choose an option !

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Credentials & Access

In the modern age critical business data and functionality largely depends upon technology. If your staff member who is primarily in charge of technology is unexpectedly unavailable would the appropriate people be able to access:

Backups
Website Services
Critical Service Accounts
Networking & Device Passwords
Microsoft 365 Admin Portal

22222

Please choose an option !

Where are critical passwords and administrative credentials primarily managed?

An IT service provider manages and administers admin and staff member accounts and access to those accounts and passwords. They have demonstrated they have controls in place to provide our organization access should we need it or transition away from that provider.

An IT service provider manages and administers admin and staff member accounts and access to those accounts and passwords.

We have an IT service provider that we call when we need something. They keep some of that information and our staff keeps some of it.

We have our own internal IT staff that administers admin and staff member accounts. They have extensive controls and documentation with redundancy and break-glass credentials.

We have our own internal IT staff that administers admin and staff member accounts.

We have a staff member who takes care of IT related things in additional to their other job. That person takes care of those things.

Please choose an option !

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Client & Vendor RelationshipsSection title

A key employee responsible for vendor and customer relationships suddenly becomes unavailable.

How prepared is your organization to continue those relationships without disruption?

22222

Please choose an option !

Are important vendor contacts, account details, and renewal information centrally documented?

22222

Please choose an option !

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Communications & Decision Making

A serious personal emergency impacts one of your leadership team members during a particularly busy week. How prepared is your organization to quickly:

Communicate internally
Communicate with customers
Delegate responsibilities
Continue decision-making

22222

Please choose an option !

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Honest Self-Evaluation

If something unexpected happened tomorrow to a key individual in your organization, which statement feels most accurate?

22222

Please choose an option !

The price must be at least 0. Please interact with any of the choices available above.

Detailed List

Business Resilience Assessment

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405-594-9282
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Services

Managed IT Services
Cybersecurity
Microsoft 365
Compliance
Networking
Phone Systems

Service Areas

We primarily serve businesses in Edmond and Northwest Oklahoma City, along with cloud-based clients across the United States.

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