Communication is a crucial aspect to doing business. However, while many businesses prefer email, citing its ease of use and widespread adoption, others prefer phone calls as regards B2B and B2C communication.
Cell phones have become indispensable tools for conducting business. They offer convenience, mobility, and instant communication, making them an excellent choice for entrepreneurs and professionals. However, many people are hesitant to share their personal phone numbers with clients or customers due to privacy concerns.
The good news is that there is one effective solution to this problem – Voice over Internet Protocol (VoIP). According to Statista, the VoIP market size worldwide is projected to cross the 125 billion dollar mark by 2024. This statistic shows that the VoIP is effective in masking your caller ID when you make calls to your clients with your phone.
Continue reading this article to get insight on how VoIP can help you use your cell phone for business without exposing your number to clients.
What is VoIP?
VoIP is an acronym for Voice over Internet Protocol and can be defined as the transmission of voice over an Internet connection. These phone systems transmit your voice over the internet rather than through the usual phone lines. With VoIP, phone users can make voice calls through internet-powered devices such as smartphones, laptops, and special VoIP phones. Essentially, you have an office phone system that you can take with you on the go.
VoIP offerings can be very useful for businesses and consumers as they offer many features that standard phone lines do not possess. These features include call recording, voicemail to email, custom caller ID and caller ID masking. They also offer routing of outgoing and incoming calls via telephone networks.
With that, it is safe to say that voice over Internet Protocol (VoIP) services are an excellent option for concealing your personal phone number during business interactions. VoIP allows you to make and receive calls using the internet, often providing the ability to choose a custom phone number with area codes that align with your business location or brand.
VoIP services enhance your business communications while maintaining the separation between personal and business contacts. With a VoIP solution, you can make calls that mask your ID and ensure that your clients cannot get your contact details after your call with them.
How Does VoIP Work?
VoIP systems work by converting a person’s voice from audio signals to digital data. They then forward the data over the internet in that form. Calling another user who is receiving with a device through a data connection sends the digital data directly. In contrast, a person receiving the call through a standard phone number will get the content after the signal is converted to a standard telephone signal.
These systems work faster because all the content is converted to digital form and transferred online. Conversations happen in less than a second and arrive at their destinations, and this is a major advantage over normal phone connections.
Voice over Internet Protocol technology bypasses telephone companies entirely. As long as you are connected to the internet, you can use it. All these features make it a preferred product over the usual phone connection.
How VoIP Features Can Help Mask Your Phone Number/Prevent Clients from Getting Your Phone Number
Here are some features of VoIP systems and how they can help you protect your contact details from getting exposed:
Custom Caller ID
This feature helps businesses change the name and phone number that is to be used to make calls. Hence, the number that appears on the clients’ phone during calls is a virtual phone number selected by the user.
Business Number Display
Some VoIP systems offer a business number display feature, which allows businesses to display their name as the caller ID during business calls, even when they are making calls from their personal lines. This ensures clients cannot get the actual number, as it will appear in a business-specific name and number. It also allows businesses to maintain professionalism.
Some VoIP systems allow users to forward calls to the business or virtual line to their personal lines, giving them the chance to handle calls anywhere and anytime. Also, when the user returns the call, the client gets the call from the virtual number, not the user’s actual number.
Basically, VoIP features offer private call features for users who do not want to expose their phone numbers while using their personal phones for business calls.
Let Skyline IT Management Set You Up With the Best VoIP Setup for Your Business in Minutes
VoIP systems are a good way to improve communication between employees, businesses, and clients. UCaaS (Unified Communications as a Service), a VoIP offering produced by Skyline IT, offers you the best way to make communication work between all parties. Contact us today for a free consultation and what to do next.