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Help, I Forgot My Microsoft Password. How Do I Reset My Microsoft Account Password? (SSPR)

Help, I Forgot My Microsoft Password. How Do I Reset My Microsoft Account Password? (SSPR) 

Losing your password can be incredibly stressful, especially if you need access to your Microsoft account quickly. Thankfully, Microsoft offers an SSPR tool that makes recovering access easy (SSPR=Self-service Password Reset). In this article, we’ll provide more of an in-depth guide to updating your password using this method. 

Why Reset Your Microsoft Password? 

There are various reasons you may need to reset your Microsoft account password. Here are a few of the most common: 

  • You forgot your password 
  • An unauthorized user gained access to your account 
  • Your account was compromised in a data breach or leak 
  • You haven’t accessed your account in a while and your password is expired 

How Can You Reset Your Microsoft Account Password Using SSPR?

Here is a thorough guide on how to reset your Microsoft account password using the SSPR tool:

1. Navigate to the Microsoft Password Reset page

Step one in resetting your Microsoft Account password is visiting the appropriate Microsoft Password Reset Page for your type of account. For a personal Microsoft account go to For a Microsoft 365 Work or School account go to

2. Enter Your Microsoft Account Email Address 

Once on the Microsoft password reset page, enter the email address associated with your Microsoft account and click “Next.”

3. Confirm Your Identity

Microsoft requires that all account owners verify their identities before accessing an account. During this step, you may be asked provide the phone number or email address you signed up with for verification. 

The tool may also ask you to receive a verification code or provide answers to security questions you set up when you registered for the account. Once you receive your verification code or security question, enter it in the space provided and click “Next.”

4. Set Up a New Password 

Once your identity has been verified, you will be asked to create a new password. When selecting one for yourself, it should be easy for you to remember yet difficult for others to guess. As a general rule of thumb, you should avoid including common words, names, or personal data. 

5. Log In With Your New Password 

When your password has been changed, log in using your email address and the new password. Make sure everything is functioning as intended before logging out. Now is also a good time to check that your contact information is up to date. 

How Can You Prevent Password Resets in the Future? 

Resetting your password to gain access to your Microsoft account can be a hassle, so preventing this scenario from happening again is ideal. Here are a few key points to remember after you set up your new password: 

Use a Password Manager

Password managers offer an efficient solution for creating and remembering strong passwords for each of your accounts. They save time by keeping all of your passwords in one place, so you can avoid password sharing without much effort. 

Store “on Paper” in a Secure Place 

Develop a manual/paper method that works for you that does not leave a copy of the passwords on any computer or device.

Protect Your Microsoft Account 

Forgetting your Microsoft account password can be a frustrating experience, but the SSPR tool can make it much simpler to reset it when you need to. 

After you regain access, create a strong password, avoid using it on multiple accounts, and update it regularly to keep your account secure. Be wary of any suspicious activity on your account, enable two-factor authentication for added protection, and be vigilant for any signs of fraud. 

If you need assistance resetting your password or securing your Microsoft account, book a call with Skyline IT Management for expert support today.